Privacy Policy
Last updated: August 2026
Information We Collect
We collect information you provide directly, such as your name and email when you contact us or sign up for our newsletter. We also collect technical data automatically, including IP address, browser type, and pages visited, through cookies and similar technologies.
How We Use Your Information
Factor8 uses your information to process orders, provide customer support, send newsletters you have opted into, improve the website, and comply with legal obligations. We do not sell your personal data to third parties.
Legal Basis
Where required, we process your personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating the business, or compliance with a legal obligation.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. After that, data is deleted or anonymised.
Sharing of Data
We may share data with trusted service providers who process data on our behalf (such as payment or analytics providers), bound by confidentiality obligations. We disclose data to authorities only where required by law.
Your Rights
You have the right to access, correct, or delete your personal data, and to withdraw consent for processing at any time. To exercise these rights, contact us using the details on our Contact page.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
International Transfers
Your data may be processed in countries other than your own. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Questions about this policy? Contact us.